Data recovery in Darlington and County Durham
Lost photos, a laptop that won't start, or a drive wiped by mistake. We collect from your door and recover what we can for a flat fee. No data, no fee.
What we can recover
- Photos, videos and documents deleted by mistake
- Files from laptops and PCs that will not start
- USB sticks, SD cards and external drives that show as empty, unreadable or "needs formatting"
- Drives that were formatted or had Windows reinstalled over them
- Photos scattered across several old devices, gathered onto one USB
How we protect your data
Before anything else, we take a full image of your drive, which is an exact copy of everything on it. All recovery work happens on that image, so your original is never put at further risk.
Many shops start by switching the computer on and "having a look". On a failing drive, or one with deleted files, that can overwrite the very data you want back.
What we cannot do
We recover data from drives that still work electrically. If a drive is clicking, has been dropped, or has been in water or a fire, it usually needs a clean-room lab. We will tell you honestly, point you in the right direction, and charge nothing.
Most modern phones are encrypted. Without the passcode, the data on them usually cannot be recovered by anyone.
If your files matter, stop using the device now. Every time a drive is used, deleted files are more likely to be overwritten. Switch it off and get in touch.
Common questions
How much does data recovery cost?
A flat fee of £80 to £140, agreed before we collect. If we cannot recover the files you asked for, you pay nothing.
How long does it take?
We usually collect within 24 to 48 hours. How long the recovery takes depends on the size and condition of the drive, and we will give you an estimate when we collect.
Can you recover data from a drive that clicks or was dropped?
Not always. A clicking or dropped drive usually has a physical fault that needs a specialist lab. We do not open drives. We will tell you straight away, and there is no charge.
Will you look through my files?
Only as far as the job needs, for example to check that your photos open. Images of your drive are deleted within 30 days of the job finishing.
Do I need to bring the device to you?
No. We collect from your door for free across Darlington and nearby County Durham, and leave a signed receipt for every item.
Related guides
Tell us what you've lost.
Send a quick enquiry or a photo of the device on WhatsApp. You get a clear price before anything is collected.